For this, we rely on the information provided by your Guardians.

When a Guardian clicks on the link we provide and reach the ‘Guardian page’, s/he is asked if you are dead. If you are, we ask him/her to provide the death date.

Here is below the algorithm we use to determine the final ‘official’ death date:

1. We use the most recent date provided amongst all the Guardians
2. If none of them provided a date, then we use the date of the last time you logged into Need2TellYou

First, let’s describe what we mean by ‘Mentally Incapacitated’. For us, this implies the subscriber is no longer able to communicate or interact with people as s/he used to be. This can happen if someone is in a long-term coma, in a vegetative state, has dementia or Alzheimer’s. This list is not exhaustive. In other words, and in our context, the subscriber is still alive but not able to reply to our pulse checks due to her/his condition.

When you schedule a document for release, the subscriber has the option to tell us that if s/he wants to release the document to a recipient when Guardians confirm s/he became ‘Mentally Incapacitated’, independently of the death. In this case, and as soon as Guardians inform us of this situation, we will release all documents to those planned Recipients.

First, let’s describe what we mean by ‘Mentally Incapacitated’. For us, this implies the subscriber is no longer able to communicate or interact with people as s/he used to be. This can happen if someone is in a long-term coma, in a vegetative state, has dementia or Alzheimer’s. This list is not exhaustive. In other words, and in our context, the subscriber is still alive but not able to reply to our pulse checks due to her/his condition.

When you schedule a document for release, the subscriber has the option to tell us that if s/he wants to release the document to a recipient when Guardians confirm s/he became ‘Mentally Incapacitated’, independently of the death. In this case, and as soon as Guardians inform us of this situation, we will release all documents to those planned Recipients.

To do this, you need to use the subject of the email. There are 4 possible cases:

• schedule an immediate release after your death: in this case the email subject needs to look like this: for NAME immediately, where NAME is either the first name or the nick name of one of your Recipients.
• schedule a release X days after your death: in this case the email subject needs to look like this: for NAME after NB-DAYS days, where NAME is either the first name or the nick name of one of your Recipients and NB-DAYS the number of days we need to wait before releasing the document.
• schedule a release at a specific date: in this case the email subject needs to look like this: for NAME on DATE, where NAME is either the first name or the nick name of one of your Recipients and DATE the date you want the document to be released.
• schedule a release annually at the same date: in this case the email subject needs to look like this: for NAME every DATE-OF-YEAR for NB-YEARS years, where NAME is either the first name or the nick name of one of your Recipients, DATE-OF-YEAR the date you want the document to be released each year (e.g. 4-jul) and NB-YEARS the number of years you want to us to continue delivering this file for.
• schedule a release at a specific date even if you are alive: this is what we call Time Capsule. In this case the email subject needs to look like this: for NAME time capsule on DATE, where NAME is either the first name or the nick name of one of your Recipients and DATE the date you want the document to be released. (see Time Capsule FAQ for more details).

The subject content is not case sensitive.

As a reminder, the files that have been uploaded by email will have to be enabled on the ‘My Files’ page in order to be released if you pass away.

First, let’s describe what we mean by ‘Mentally Incapacitated’. For us, this implies the subscriber is no longer able to communicate or interact with people as s/he used to be. This can happen if someone is in a long-term coma, in a vegetative state, has dementia or Alzheimer’s. This list is not exhaustive. In other words, and in our context, the subscriber is still alive but not able to reply to our pulse checks due to her/his condition.

When you schedule a document for release, the subscriber has the option to tell us that if s/he wants to release the document to a recipient when Guardians confirm s/he became ‘Mentally Incapacitated’, independently of the death. In this case, and as soon as Guardians inform us of this situation, we will release all documents to those planned Recipients.

Available in Premium, Premium+ and Peace of Mind plans, a Time Capsule is the schedule of a document that will be delivered to a recipient even if you are still alive.

You can for example, record a video related to a specific event today that will be delivered later at a date of your choice. You will not have to worry about where the file is, and risk to forget it. We will do that for you.

If you die (or become mentally incapacitated) before the time capsule is delivered, we will deliver it for you too.

For this, we rely on the information provided by your Guardians.

When a Guardian clicks on the link we provide and reach the ‘Guardian page’, s/he is asked if you are dead. If you are, we ask him/her to provide the death date.

Here is below the algorithm we use to determine the final ‘official’ death date:

1. We use the most recent date provided amongst all the Guardians
2. If none of them provided a date, then we use the date of the last time you logged into Need2TellYou

First, let’s describe what we mean by ‘Mentally Incapacitated’. For us, this implies the subscriber is no longer able to communicate or interact with people as s/he used to be. This can happen if someone is in a long-term coma, in a vegetative state, has dementia or Alzheimer’s. This list is not exhaustive. In other words, and in our context, the subscriber is still alive but not able to reply to our pulse checks due to her/his condition.

When you schedule a document for release, the subscriber has the option to tell us that if s/he wants to release the document to a recipient when Guardians confirm s/he became ‘Mentally Incapacitated’, independently of the death. In this case, and as soon as Guardians inform us of this situation, we will release all documents to those planned Recipients.

Available in Premium, Premium+ and Peace of Mind plans, a Time Capsule is the schedule of a document that will be delivered to a recipient even if you are still alive.

You can for example, record a video related to a specific event today that will be delivered later at a date of your choice. You will not have to worry about where the file is, and risk to forget it. We will do that for you.

If you die (or become mentally incapacitated) before the time capsule is delivered, we will deliver it for you too.

You can schedule a document 4 different ways:

• Immediately after we are made aware of your death and at least 2 Guardians validate it
• On a certain date (e.g. 23-JAN-2021)
• After a number of days following your death as defined by your Guardians
• Annually at a certain date (e.g. April 12th). This option is convenient to release document according to birthdays, anniversaries for example.
• On a certain date even if you are still alive (time capsule)

You can do this up to 10 years after you die.

When you schedule a release you can select a date up to 10 years from the date you create the schedule, either as a number of days (e.g maximum 3650 days), or a specific date.

There are 2 scenarios when leap years can influence the scheduling.

1. When you define a release on a specific date. In this case, the system will not allow you to enter Feb 29th on a non leap year.
2. When you define a periodic release. If you select Feb 29th as your release date, all releases falling into a non leap year will be delivered on Feb 28th.

For this, we rely on the information provided by your Guardians.

When a Guardian clicks on the link we provide and reach the ‘Guardian page’, s/he is asked if you are dead. If you are, we ask him/her to provide the death date.

Here is below the algorithm we use to determine the final ‘official’ death date:

1. We use the most recent date provided amongst all the Guardians
2. If none of them provided a date, then we use the date of the last time you logged into Need2TellYou

To do this, you need to use the subject of the email. There are 4 possible cases:

• schedule an immediate release after your death: in this case the email subject needs to look like this: for NAME immediately, where NAME is either the first name or the nick name of one of your Recipients.
• schedule a release X days after your death: in this case the email subject needs to look like this: for NAME after NB-DAYS days, where NAME is either the first name or the nick name of one of your Recipients and NB-DAYS the number of days we need to wait before releasing the document.
• schedule a release at a specific date: in this case the email subject needs to look like this: for NAME on DATE, where NAME is either the first name or the nick name of one of your Recipients and DATE the date you want the document to be released.
• schedule a release annually at the same date: in this case the email subject needs to look like this: for NAME every DATE-OF-YEAR for NB-YEARS years, where NAME is either the first name or the nick name of one of your Recipients, DATE-OF-YEAR the date you want the document to be released each year (e.g. 4-jul) and NB-YEARS the number of years you want to us to continue delivering this file for.
• schedule a release at a specific date even if you are alive: this is what we call Time Capsule. In this case the email subject needs to look like this: for NAME time capsule on DATE, where NAME is either the first name or the nick name of one of your Recipients and DATE the date you want the document to be released. (see Time Capsule FAQ for more details).

The subject content is not case sensitive.

As a reminder, the files that have been uploaded by email will have to be enabled on the ‘My Files’ page in order to be released if you pass away.

You can schedule a release annually up to 10 years after your death.

First, let’s describe what we mean by ‘Mentally Incapacitated’. For us, this implies the subscriber is no longer able to communicate or interact with people as s/he used to be. This can happen if someone is in a long-term coma, in a vegetative state, has dementia or Alzheimer’s. This list is not exhaustive. In other words, and in our context, the subscriber is still alive but not able to reply to our pulse checks due to her/his condition.

When you schedule a document for release, the subscriber has the option to tell us that if s/he wants to release the document to a recipient when Guardians confirm s/he became ‘Mentally Incapacitated’, independently of the death. In this case, and as soon as Guardians inform us of this situation, we will release all documents to those planned Recipients.

Yes. It is possible. You will have to pick the ‘Periodic’ release option. By doing this, you can schedule a release for an annual delivery at a specific date of month each year, for up to 10 years.