The pdf format is a Portable Document Format that was invented by Adobe. It is now an open standard, maintained by the International Organization for Standardization (ISO). It is independent of software, hardware, or operating system. To read a pdf file, you need to have a pdf reader on your device. These days all major operating systems have one. See more information here: https://www.adobe.com/acrobat/about-adobe-pdf.html.

To have the best image rendition, your images should be 150 X 150 pixels.

For cover page, epilogue page and prologue page, you can have bigger images up to 1400 X 1400 pixels.

A Need2TellYou diary is a document fed by the subscriber along his/her life. Regularly, the system sends questions to the subscriber. These questions can either be related to his/her personality (who s/he is), or daily life questions, such as ‘What are you grateful for today?’.

These questions are sent by email. The subscriber has to use his/her email client software and reply to this email. The text s/he provides in the body of this reply is used as the answer to the question. S/he can also eventually attach pictures that will be added to the diary for this question entry.

Whereas some questions will be asked only once (e.g. the personality ones), others may be asked daily, weekly, monthly or yearly.

When the subscriber passes away (or become mentally incapacitated), the system will generate a diary book in the pdf format.  This pdf book will have 4 chapters: an optional Prologue, a Personality chapter, a Day to day chapter, and an Epilogue chapter. All these chapters content come from the email replies the subscriber provides along his/her life, or from a direct entry using the My-Diary page.

This file becomes a file like any other document the subscriber has uploaded in the system. This is why s/he will see a ‘Diary’ entry in the list of files, on the My-Files and My-Schedule page. This Diary file needs to be scheduled for delivery, so recipients can receive them, as any other document that is being uploaded.

If a subscriber wants to look at the book content, s/he can do it by clicking on ‘View Book’ on the My-Diary page. The system will generate a copy of the book and download it to the subscriber’s device.

Either don’t want to answer to it today but maybe later and you want to answer to a new question instead, or you don’t want to receive this question anymore.

In the first case, you need to type DELETE or REJECT in your reply email body. In the second case you need to type SKIP or PASS or NEXT in your reply email body.

In both cases, you will receive a new question.

In any case, if you don’t want to answer to a question today, just ignore the email.

If you don’t want to receive questions periodically or if you are done feeding your diary with content, you can decide to lock it. In this case, on the My-Diary page, click on the ‘Lock’ button.

If you want to unlock your diary, go to the My-Diary page and click on the ‘Unlock’ button.

Here are the formats (e.g. file extensions) supported by the diary: BMP, JPG, JPEG, GIF, PNG.

To do this, you need to go to your ‘My-Diary’ page and click on the ‘Lock Book’ button. Once you do this, no emails will be sent to you, unless you come back to this page and click on the ‘Unlock Book’ button.

You can have up to 2 images.

Each diary entry can have up to 2 images attached to it. So, you can have no images, 1 or 2.

Go to your ‘My-Diary’ page and click on the ‘View Book’ button. Your diary book in pdf format will be generated and downloaded to your default download directory on your device. Please note that downloading to a mobile device is not allowed.

You need to send an email to [email protected] with a subject as ‘Diary cover’ or ‘Diary cover picture’ or ‘Diary cover image’ (it is not case sensitive).

You then need to attach one picture that  will be used on the cover page.

Pictures can be added to a diary entry. To do this, you will need to attach your picture(s) to the email you used to upload your answer. So, either it is a new question that you received by email or a question you already answered previously.

Case of a new question: in this case, type your text in your reply email and attach your picture(s). They will be automatically attached to your answer, and will appear in your diary under your text.

Case of an existing question (previously answered): in this case, you need to go to the My-Diary page, select your diary entry (question) in the list, and click on ‘Re-Send’. You will then receive an email related to that question. In your email client, re-type your text and attach your picture(s), then click ‘send’.

You need to send an email to [email protected] with a subject as ‘Diary epilogue’ (it is not case sensitive).

The body of your email will be as your epilogue.

You can eventually attach one picture that  will be used on your epilogue page.

You need to send an email to [email protected] with a subject as ‘Diary prologue’ (it is not case sensitive).

The body of your email is your prologue.

You can eventually attach one picture that  will be used on your prologue page.

Yes you can.

See FAQ related to ‘How can I add an epilogue or prologue or cover page’.

You can up to 1 picture for those pages.

Please see Q&A related to REJECT and DELETE email keywords.

Yes, you can. There are 2 ways of doing it:

1. You go to the My-Diary page and click on ‘+Add’ button. You will then have to select a question to answer.
2. Send a brand new email (not a reply) to [email protected], setting the email subject as ‘Diary’. When you do this the body of your email is used as a new entry, and you can eventually attach pictures to it. You can send those emails whenever you want, and as many times as you want.

The pdf format is a Portable Document Format that was invented by Adobe. It is now an open standard, maintained by the International Organization for Standardization (ISO). It is independent of software, hardware, or operating system. To read a pdf file, you need to have a pdf reader on your device. These days all major operating systems have one. See more information here: https://www.adobe.com/acrobat/about-adobe-pdf.html.

Here are the formats (e.g. file extensions) supported by the diary: BMP, JPG, JPEG, GIF, PNG.

A Need2TellYou diary is a document fed by the subscriber along his/her life. Regularly, the system sends questions to the subscriber. These questions can either be related to his/her personality (who s/he is), or daily life questions, such as ‘What are you grateful for today?’.

These questions are sent by email. The subscriber has to use his/her email client software and reply to this email. The text s/he provides in the body of this reply is used as the answer to the question. S/he can also eventually attach pictures that will be added to the diary for this question entry.

Whereas some questions will be asked only once (e.g. the personality ones), others may be asked daily, weekly, monthly or yearly.

When the subscriber passes away (or become mentally incapacitated), the system will generate a diary book in the pdf format.  This pdf book will have 4 chapters: an optional Prologue, a Personality chapter, a Day to day chapter, and an Epilogue chapter. All these chapters content come from the email replies the subscriber provides along his/her life, or from a direct entry using the My-Diary page.

This file becomes a file like any other document the subscriber has uploaded in the system. This is why s/he will see a ‘Diary’ entry in the list of files, on the My-Files and My-Schedule page. This Diary file needs to be scheduled for delivery, so recipients can receive them, as any other document that is being uploaded.

If a subscriber wants to look at the book content, s/he can do it by clicking on ‘View Book’ on the My-Diary page. The system will generate a copy of the book and download it to the subscriber’s device.