From the menu at the top, in your profile section, you need to select ‘2Checkout account’. This will bring you to the portal of our 2Checkout partner. Once there, you can access your 2Checkout account either with your email address or your subscription order number. After submitting the information, you will receive an email with a link to your 2Checkout account.
Once you reach your 2Checkout account page, select ‘My account’ in the menu, then select the order and finally click on ‘Refund’. As a reminder, refunds are accepted within 30 days after your last purchase (initial or renewal).
Please note, that once your refund is approved, all your data will be immediately removed from our servers.