Why am I asked to enter a 4 digit code sometime when I login?

In order to improve security, we ask for a PIN code if:

  • it is the first time you login from a new device or computer, or
  • after 6 months on the same computer, or
  • if you logged in with a new IP address on the network

If one of these conditions is met, we show the pop up about your preference to receive the code (SMS or email), and send it to you, so you can enter it in the following popup that will appear.

This is a way to ensure you are the person trying to login.

Category: Privacy and Security
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